Frequently Asked Questions;

 

 

Question:

Customer must switch mobile provider to call the Post Tellus Mobile?

 

Answer:

NO, the customer does not ring via their SIM card, you are calling via PC or mobile phone. Customer continues using her mobile phone provider in the usual way. You download our software via sms that is sent to your mobile phone and loaded single down.

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Question:

What does it cost to call?

 

Answer:

Free. Download Post Tellus Phone are free. Download Post Tellus Mobile is free. Callback to all mail Phone Tellus and Tellus Post Mobile is free. Messages are free.

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Question:

Can the customer call from the Post Phone Tellus and Tellus Post Mobile?

 

Answer:

Yes, the customer can choose to have two different phone number. One to Post Tellus Phone and one to mail Tellus Mobile. Family members may have different number.

Customer can call from any broadband connection and from anywhere in the world by mail and mail Phone Tellus Tellus Mobile. Free.

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Question:

Can the customer call to normal landline and mobile phones?

 

Answer:

Yes, the customer can use both mail Phone Tellus and Tellus Post Mobile as a regular phone.

Prices are low and the quality is very good.

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Question:

Is it expensive to call from abroad?

 

Answer:

No, there are no fees as with mobile telephony.

Customer connected to the internet and the price is the same no matter from which country the customer calls.

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Question:

How to know the customer that he / she call over the Internet with their mobile phone and not with cellular?

 

Answer:

First, the customer set up their mobile phone to receive sms and download link.

The customer dials the phone number in the usual way. If the customer calls to abroad, remember the country code.

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